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Administrators Guide

First steps

  • How do I create my Okomo account?
  • How can I edit my Okomo widget and invite and manage experts?
  • Is it possible to adapt the design/branding and functions?
  • How can I make ideal use of the test phase for my company?

Tips & Tricks

  • The company logo/background picture is displayed distorted. What can I do?
  • Why doesn't the Okomo widget appear on my website despite integration?
  • Does Okomo have an impact on my website's search engine optimization (SEO)?

Integrations

  • Is it possible to display a pre-filtered selection of experts directly through an URL?
  • How can I integrate Okomo into my website?
  • On which channels can I integrate Okomo?
  • How can I integrate Okomo via HTML and is it possible to integrate the filter functions directly via HTML or JavaScript?
  • Is it possible to integrate different widgets on different sub pages, via WordPress?
  • What integrations does Okomo offer?

Licenses & Runtime

  • Is there a minimum/maximum number of experts I can/must use as a customer?
  • What happens if I add a new expert or need more licenses during my current license period?
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