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  2. Administrators Guide

Administrators Guide

First steps

  • How do I create my OKOMO account?
  • How can I edit my OKOMO widget and invite and manage experts?
  • Is it possible to adapt the design/branding and functions?
  • How can I make ideal use of the test phase for my company?

Troubleshooting

  • The company logo/background picture is displayed distorted. What can I do?
  • Why doesn't the OKOMO widget appear on my website despite integration?
  • Does OKOMO have an impact on my website's search engine optimization (SEO)?

Integrations

  • Google Business integration: How can I integrate OKOMO on my Google Business profile?
  • How can I integrate OKOMO into my website?
  • On which channels can I integrate OKOMO?
  • Is it possible to integrate different widgets on different sub pages, via WordPress?

Licenses & Runtime

  • Is there a minimum/maximum number of experts I can/must use as a customer?
  • What happens if I add a new expert or need more licenses during my current license period?
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