Skip to main content
Help Center Help Center home page
Submit a request
  1. Help Center
  2. Expert Guide
  3. Troubleshooting and challenges

Troubleshooting and challenges

  • I am using several cameras / docking station and OKOMO conntects to the wrong camera.
  • How can I enable screen sharing on macOS?
  • What do I do if my OKOMO Expert Portal stops loading or I have problems with audio and video calls?
  • My organization uses a proxy/firewall and blocks third-party tools by default. How can I still use Okomo?
  • I have deactivated my camera and microphone accesses. How can I (re)activate them?
  • Do I need to download anything or register to make a call?
  • I use a VPN-connection. Can I still use the full potential of OKOMO?
Help Center
Deutsch Español Français